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Fax technology is similar to traditional phone technology in that it comes to us from a very analog world. As is the case with voice, fax needs to be handled carefully in order to work in a digital environment. Quality of Service is vital to ensuring reliably IP transmission and reception of faxes. This means having good QoS on your local network (your router and your switches), an Internet provider such as CBeyond that gives you a quality connection and an Internet Telephony Service Provider (increasingly, this last will be the same company as your Internet provider) that can properly carry your fax messages to and from your business.
Why fax over IP?
There are many benefits to faxing over IP including:
- Fax to email as a PDF attachment
- Stop paying for a dedicated fax line
- Send faxes from any computer
- Have faxes routed directly to their destination rather than to a central fax machine
- Every extension can have the option of receiving faxes as well as voice calls
- Use Direct Inward Dialing to provide an individual fax number for each employee
How can I get this?
The Druid Unified Communications Server from Voiceroute includes FoIP functionality fully integrated with the rest of their IP PBX solution. Druid provides your users with a Unified Mailbox that provides access to their voicemail and their faxes in one location. Both voicemail and faxes can also be sent to the user's email account. For more information, please contact Sollos.
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